Website Management
Reliable ongoing care for a website that remains secure and effective.
SJ Services provides dependable WordPress maintenance, content updates and practical technical support, keeping your website current while freeing your time for the work that matters most.
Ongoing Monthly SupportWhy Ongoing Management?
Your website needs attention after it launches.
A website is an active part of your organisation—not a one-off project that can simply be forgotten once it goes live.
WordPress software, plugins and themes need regular updates. Website content changes, services develop and outdated information can quickly affect visitors’ confidence in your organisation.
Ongoing management provides a reliable point of contact to handle routine maintenance, make content changes and resolve issues before they become larger problems.
Protect the website
Regular updates, backups and checks help reduce avoidable security and technical risks.
Keep information accurate
Update services, team details, events, news and other content as your organisation develops.
Maintain confidence
Broken links, outdated pages and technical errors can undermine the professional impression you make.
Save internal time
Let someone else handle website tasks while your team concentrates on delivering its core work.
Consistent maintenance is usually simpler and more cost-effective than waiting until something breaks.
Monthly Support Levels
Choose the level of website support you need
Each package provides dependable ongoing care. Higher support levels include more time for content changes, improvements and practical assistance.
Support Level 01
Essential Care
Core maintenance for organisations that mainly need their WordPress website kept secure and technically up to date.
- WordPress software updates
- Plugin and theme updates
- Regular website backups
- Basic security monitoring
- Routine website checks
- Monthly maintenance summary
Best for organisations that manage most content internally but want dependable technical care.
Support Level 02
Managed Support
Maintenance plus regular assistance with website content, small improvements and day-to-day changes.
- Everything in Essential Care
- Regular text and image updates
- New pages and content sections
- Form and link updates
- Small design improvements
- Priority practical support
Best for organisations that need regular help keeping their website current, accurate and useful.
Support Level 03
Digital Partnership
The highest level of ongoing website support, with greater capacity for regular development and digital improvements.
- Everything in Managed Support
- More extensive content updates
- Regular website development
- Landing pages and campaigns
- Performance improvements
- Close digital collaboration
Best for organisations that need SJ Services to act as an ongoing extension of their internal team.
Your monthly fee will reflect the website, level of care and amount of ongoing support required. A clear proposal will follow your free consultation.
Discuss Your SupportHow Ongoing Support Works
Dependable website care with a clear monthly rhythm
The support process is designed to keep maintenance organised while making it easy to request changes and raise website concerns.
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01
Website review
Your current website, WordPress setup, hosting arrangements, maintenance needs and likely update requirements are reviewed.
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02
Support recommendation
You receive a clear recommendation for the most appropriate package, including the proposed scope, monthly fee and included support.
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03
Access and setup
The necessary secure website access is arranged, existing backups and systems are reviewed and the ongoing management process is established.
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04
Monthly maintenance
Agreed updates, backups, monitoring and routine checks are completed to help keep the website secure, stable and working effectively.
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05
Updates and support
Content changes, new pages, improvements and technical questions are handled according to the support included within your chosen package.
Requesting Website Changes
A straightforward point of contact
Requests should include the relevant page, the change required and any final text, images or documents needed to complete the work.
Clear information helps updates move efficiently. Larger changes or work outside the package scope will be discussed and agreed before being undertaken.
Frequently Asked Questions
Questions about ongoing website support
Straightforward answers about what website management includes and how the support works.
Can you manage a website you did not build?
Potentially, yes. The website will first need to be reviewed to understand its WordPress setup, condition, hosting and any existing technical issues.
If significant repair or improvement work is needed before ongoing management can begin, this will be explained clearly.
Does website management include hosting?
Website management and website hosting are separate services unless your proposal states otherwise.
Your current hosting arrangements will be reviewed so any responsibilities and access requirements are clear before support begins.
How quickly will content changes be completed?
Timescales depend on the size, complexity and urgency of the request, as well as the support level you have chosen.
Clear turnaround expectations and the best way to submit requests will be agreed when your support begins.
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Dependable Ongoing Support Keep your website secure, current and professionally looked after.Book a free consultation to discuss your current WordPress website, the support it needs and the monthly management package that would provide the greatest value.
Friendly, practical and completely without obligation |